Let your employees and managers know that any occurrence of harassment online, whether in a virtual meeting or through other online channels, must be reported immediately.

If your organization faces online harassment, you should take steps similar to those you would take if it were a claim of in-person harassment:

• Document the complaint.

• Gather all the information and specifics of the incident; collect any documentation or records of the incident that may exist.

• Notify your service provider about the incident, documenting any security vulnerabilities that may have contributed to the incident.

• Contact law enforcement, if appropriate.

• Work with your IT department or provider to ensure your teams are using proper security settings.

• Take steps to prevent a similar incident in the future by training on virtual communication security features, passwords, and authentication across the channels your teams are using.